What should I check before using Bet9ja Shop?

Use only the official site, check the rules, limits and payment methods, and remember that betting is for adults aged 18+ only.

Bet9ja customer support & contact

Quick answer: Bet9ja customer support is reachable through the channels below. For account, payment or verification issues, contact the official Bet9ja support directly.

Key facts

Operator	KC Gaming Networks Limited
Licence	NLRC 0001074 · LSLB
Founded	September 2013, Lagos
Min. deposit	₦100 (card, bank, USSD)
Welcome bonus	100% up to ₦100,000
ACCA Boost	Up to 170% (5+ selections)

Customer support

Bet9ja offers live chat and phone support, with separate email channels for general queries, complaints and payment issues.

Live chat: 24/7 on the website — accessible without login.
Phone: (+234) 01-330 6666 · (+234) 01-252 5555 · (+234) 080 999 90939 (08:00–21:00 Lagos time)
General email: support@bet9ja.com
Complaints email: complaints@bet9ja.com
Payments email: payments@bet9ja.com
Responsible gambling email: responsiblegambling@bet9ja.com
Twitter/X: @Bet9jaHelp (08:00–21:00) · Telegram: support group available

Related guides

Frequently asked questions

What should I check before using Bet9ja Shop?: Use only the official site, check the rules, limits and payment methods, and remember that betting is for adults aged 18+ only.

Independent editorial guide to Bet9ja Nigeria. Not affiliated with Bet9ja or KC Gaming Networks Limited. Content is for informational purposes only. Gambling is for adults 18+ only. If gambling becomes a problem, call the Bet9ja helpline: +234 809 999 0933. Help is free and confidential. Call the Bet9ja problem gambling line: +234 809 999 0933.